Why didn't I receive my confirmation email after registering for the SSO Alert Service via the web portal?

If you have successfully completed the registration form for the Stay Smart Online Alert Service but did not receive the confirmation email which you need to respond to in order to finalise the registration and subscription process, this is most likely due to a spam filtering problem.  Either

• the email may have been moved to a "junk" email folder or similar folder if you have spam filtering turned on by your email software or spam filtering software; or
• the email may have been blocked by your ISP, if your ISP performs spam filtering.

Check if this occurred.  If the email is found in your junk email folder, move it to the inbox and then respond.  Alternatively, check with your ISP if the email was received by them and if so, ask that it be released. 

To help locate the confirmation email, search on the from field or subject field:

the from field reads: Stay Smart Online Alert Service <noreply@ssoalertservice.net.au>
the subject field reads:  Smart Online Alert Service: Subscribe Request